GDPR Rights and Data Protection
Your Privacy Rights Under GDPR
At Dynirra Limited, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This page explains your rights and how to exercise them.
1. Data Controller Information
Data Controller: Dynirra Limited
Address: 184 Durham Street, Riccarton, Christchurch 8011, New Zealand
Contact Email: support@dynirra.com
Data Protection Officer: Available at support@dynirra.com
2. Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of all personal data we hold about you. This includes information about how we use your data and who we share it with.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data we hold about you. We will update your information promptly.
Right to Erasure
Also known as the "right to be forgotten", you can request that we delete your personal data when there is no compelling reason for us to continue processing it.
Right to Restriction
You can request that we limit how we use your data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
Right to Object
You can object to our processing of your personal data based on legitimate interests or for direct marketing purposes.
3. Right to Access (Subject Access Request)
When you make an access request, we will provide you with:
- Confirmation of whether we process your personal data
- A copy of your personal data
- Information about the purposes of processing
- Categories of personal data concerned
- Recipients or categories of recipients
- Retention periods
- Your rights regarding the data
- Information about the source of the data
Response Time: We will respond within 30 days of receiving your request.
Cost: The first copy is provided free of charge. Additional copies may incur a reasonable fee.
4. Right to Rectification
If you believe any personal data we hold about you is inaccurate or incomplete, you can request correction. We will:
- Verify the accuracy of the data
- Update or correct inaccurate information
- Complete incomplete data
- Notify third parties of corrections where applicable
5. Right to Erasure (Right to be Forgotten)
You can request deletion of your personal data when:
- The data is no longer necessary for its original purpose
- You withdraw consent and there is no other legal basis
- You object to processing and there are no overriding grounds
- The data has been unlawfully processed
- Deletion is required for legal compliance
Note: This right is not absolute. We may need to retain certain data for legal obligations or legitimate interests.
6. Right to Restriction of Processing
You can request restriction when:
- You contest the accuracy of the data
- Processing is unlawful but you prefer restriction to erasure
- We no longer need the data but you need it for legal claims
- You have objected to processing pending verification
During restriction, we will store the data but not process it further without your consent.
7. Right to Data Portability
You can request your data in a portable format when:
- Processing is based on consent or contract
- Processing is carried out by automated means
We will provide data in a commonly used format such as CSV or JSON.
8. Right to Object
You can object to processing based on:
- Legitimate interests (including profiling)
- Direct marketing purposes
- Scientific or historical research
- Statistical purposes
We will stop processing unless we can demonstrate compelling legitimate grounds.
9. Automated Decision-Making and Profiling
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal or similarly significant effects.
Our Practice: We do not engage in automated decision-making that significantly affects your rights. Game outcomes are based on random number generation for entertainment purposes only.
10. How to Exercise Your Rights
To exercise any of your GDPR rights, you can:
Email Us
Send your request to: support@dynirra.com
Include:
- Your full name
- Email address associated with your use of our services
- Specific right you wish to exercise
- Any relevant details or documentation
Written Request
Send a letter to:
Dynirra Limited
184 Durham Street
Riccarton, Christchurch 8011
New Zealand
11. Identity Verification
To protect your privacy, we may need to verify your identity before processing requests. We may ask for:
- Proof of identity (government-issued ID)
- Verification of email address
- Additional information to confirm your identity
We will delete verification documents after processing your request.
12. Response Timeframes
- Standard Response: Within 30 days
- Complex Requests: Up to 60 days (we will inform you if extension is needed)
- Urgent Matters: We prioritize based on urgency and legal requirements
13. Withdrawing Consent
Where processing is based on consent, you can withdraw it at any time by:
- Adjusting cookie settings on our website
- Emailing support@dynirra.com
- Following opt-out instructions in communications
Withdrawal does not affect the lawfulness of processing before withdrawal.
14. Managing Cookie Preferences
You can manage cookies through:
- Our cookie consent tool on the website
- Your browser settings
- Third-party opt-out tools
Note that disabling essential cookies may affect website functionality.
15. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. If you believe we have collected data from a child, contact us immediately at support@dynirra.com.
16. International Data Transfers
Your data may be transferred outside New Zealand. We ensure appropriate safeguards through:
- Standard contractual clauses approved by authorities
- Adequacy decisions by relevant authorities
- Your explicit consent where required
- Binding corporate rules
17. Data Breach Notification
In the event of a data breach that may affect your rights, we will:
- Notify relevant authorities within 72 hours
- Inform affected individuals without undue delay
- Provide information about the breach and our response
- Advise on protective measures you can take
18. Complaints and Supervisory Authority
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with a supervisory authority.
New Zealand Privacy Commissioner
Website: www.privacy.org.nz
Email: enquiries@privacy.org.nz
European Data Protection Authorities
If you are in the EU, you can contact your local data protection authority. Find your authority at: edpb.europa.eu
19. Updates to This Information
We may update this GDPR information from time to time to reflect changes in law or our practices. Check this page regularly for updates.
20. Additional Resources
For more information about data protection:
- Privacy Policy: View our Privacy Policy
- Terms of Use: View our Terms of Use
- GDPR Official Site: gdpr.eu
21. Contact Information
Get in Touch About Your Data Rights
Primary Contact: support@dynirra.com
General Information: info@dynirra.com
Business Inquiries: contact@dynirra.com
Postal Address:
Dynirra Limited
184 Durham Street
Riccarton, Christchurch 8011
New Zealand
Response Time: We aim to respond to all inquiries within 30 days
We are committed to protecting your privacy and respecting your rights. If you have any questions or concerns about how we handle your personal data, please do not hesitate to contact us.